Reservation Clerk: Royal Hotel. This is Cindy speaking. What can I do for you? Guest: Hello. I have a reservation, but I'd like to change it. My name is Mark Conner, and my reservation is for tomorrow. Reservation Clerk: I'm sorry, but could you please repeat your name? I think we have a bad connection. Guest: Of course. My name is Mark Conner. My reservation number is RH092-932. Reservation Clerk: Thank you, Mr. Conner. How would you like to change your reservation? Guest: I need to stay at your hotel for two extra days. I will be there from Thursday, April 10, to Tuesday, April 15. Reservation Clerk: That's no problem, Mr. Conner. I just changed that for you. Do you require any more assistance? Guest: No, that's everything. Thank you for your help.
訂房專員：皇家飯店您好，我是辛蒂，很高興為您服務。 顧客：你好，我有訂房了，但我想要更改時間。我是馬克• 康納，我訂的是明天的房間。 訂房專員：我很抱歉，可以請您重複您的名字嗎？我們的收訊不太好。 顧客：當然，我是馬克• 康納，我的訂房代號是RH092-932。 訂房專員：謝謝您，康納先生。您想要如何更改您的訂房呢？ 顧客：我需要在貴飯店多待兩天，也就是4 月10 日禮拜四到4 月15 日禮拜二。 訂房專員：沒問題，康納先生。我已經幫您改好了，您還有其他需求嗎？ 顧客：沒有，就這樣。謝謝你的協助。 | 
