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 延後退房 Extending the checkout |
Front Desk Cashier: Good morning. How may I help you?
Guest: Good morning. I'm supposed to leave today, but my flight doesn't depart until late evening. Can I stay in my room until this afternoon? I'm in Room 1202.
Front Desk Cashier: Let me check if the room is available first.... Yes, the room is available tonight, Mr. Hunt. You can stay in your room until 6 P.M., but you would be charged 50% of the room rate.
Guest: I see. If I check out before noon, can I leave my luggage somewhere in the hotel?
Front Desk Cashier: Certainly, sir. You can leave your luggage at the bell desk over there. The bellmen will be happy to take care of it for you, sir.
Guest: That's good. I'll do that.
Front Desk Cashier: Oh, it's almost noon already. If you need some more time to pack your luggage, I can extend your checkout by around 30 minutes at no extra charge.
Guest: That sounds perfect! I appreciate it.
Front Desk Cashier: You're welcome, sir.
出納員：早安，您需要什麼樣的協助呢？
客人：早安，我是今天要退房，但我的班機傍晚才起飛，我可以在房間待到下午再退房嗎？ 我的房號是1202。
出納員：先讓我看看您的客房是否可延後??可以的，您的客房今晚是空房狀態，杭特先生。您可以繼續待到晚上六點，但我們需多收取50%的房價。
客人：我了解了。那如果我中午前退房，我可以將行李寄放在飯店嗎？
出納員：先生，當然可以。您可以將行李寄存於那邊的行李託管部，行李員會幫您處理行李，先生。
客人：那好，就這樣吧。
出納員：喔，已經快到中午時間了。如果您需要更多時間行李打包，我可以幫您免費延後退房約30分鐘。
客人：太好了！ 感激不盡。
出納員：先生，不客氣。 |
| ──────選自《12堂飯店人員專業英文進階課》 |
